Frequently Asked Questions
1. How close is the hotel to Essence activities?
The JW Marriott New Orleans is centrally located on Canal Street. It is a 10 minute walk to the Convention Center, where many of the free Essence workshops, speakers, and demonstrations are held. It is also a short 15 minute walk to the Superdome, where all the concerts take place! And if that wasn’t enough, It is one block from the start of Bourbon Street and a 5-10 minute walk to over 10 of the best restaurants!
2. What is the Jazzy Pass?
The “Jazzy Pass” is a “ticket” for the Louisiana Regional Transit Authority (RTA). This pass allows you daily unlimited rides on the New Orleans street cars and buses. The street cars provide access to almost every area of interest for the Festival.
3. Can I pay in installments?
Yes. EPIC offers a pay-in-full option as well as monthly payment installments. We offer a 5% discount on your total package price. After registering, you will receive an email with a link to complete your package invoice. This invoice MUST be paid by the date listed on the invoice to receive the discount. If payment is not received by that date, your package will be converted to a monthly payment plan.
For attendees who choose the monthly payment plan, your package must be paid in full by April 30, 2020. Your monthly payment amount will be the cost of the package plus any transaction fees (PayPal, Eventbrite, etc) divided by the number of months between the time you register and April 30. We will send out a payment reminder 5 days before your due date.
4. Do I need tickets to go the Super Lounge Concerts?
Your concert ticket gets you access to all the SuperLounge Concerts as well!The Super Lounges are scattered around the Superdome, so if there’s an act on the mainstage that you can afford to miss, just hop over to the Super Lounge and catch one of the talents in there!The Super Lounges are typically standing room only, and are often packed with the brim with people, so if there’s an act you really want to see, get there early.
5. What if I have a hotel already? Can I just purchase the event tickets from EPIC?
Yes. We do off the "Foodies Unite" events and other add-ons, separately from our hotel room packages. Clicking on any of the "Book Now" buttons will take you to the registration page, where you can select your a la carte options. However, purchasing the events as part of a hotel package, is more cost efficient.